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Returns

What is your return policy?

Barkers allows returns or exchanges on all orders (excluding face masks for hygiene reasons), including outlet styles. Online orders can be returned in any Barkers store or sent back to our online returns centre.   - Unworn and sell-able merchandise may be returned within 30 days of purchase for an exchange, store credit or refund in the for...

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Can I return my online order in store?

Yes - you are more than welcome to exchange or return your online orders (including sale and outlet items, excluding face masks for hygiene reasons) at any Barkers store within 30 days of receipt – our store staff will be happy to help you out.1. Visit any Barkers store, including Outlet stores. Note: Outlet items cannot be found in full pric...

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How do I return my online order by courier?

New Zealand Returns1. Complete the returns form that came with your order.2. Affix the pre-addressed returns label that came with your order to your return package. 3. Book your return pick up with NZ Post here (valid for New Zealand pick ups only) OR4. If you don’t want to use our returns label you can simply return the item/s yourself...

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Will my refund include courier charges?

Unfortunately, we cannot refund return courier charges unless the garment is faulty.

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How long will it take for my return to be processed?

  Our returns team works as quickly as possible to process all refunds and exchanges. Please allow 1 to 2 days once the return package has been delivered to our warehouse. Once your refund is processed, you will receive a confirmation email and a refund will be issued to your original method of payment. Please note that it may take a few work...

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Blunt Umbrella Repair & Warranty

BLUNT Umbrellas are designed and built with meticulous craft and care to ensure they stand the test of time. Every Blunt Umbrella is painstakingly engineered and tested (and tested and tested) and is backed up by 2 year warranty. Blunt Umbrellas are not only strong and robust, but are impeccably designed with changeable parts- making repairs easy t...

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New to Barkers?

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